FAQs

When is The Emerald Cup?

Saturday & Sunday December 15 – 16, 2018

Where is The Emerald Cup?

Location: Sonoma County Fairgrounds
1350 Bennett Valley Road
Santa Rosa, CA 95404

What Time Do Doors Open?

SATURDAY:
General Admission: 10:00am
Emerald Pass Admission: 9:00am

SUNDAY:
General Admission: 10:00am
Emerald Pass Admission: 9:00am

How old do you have to be to attend?

The event is open to anyone 21 years or older.

When will single day tickets go onsale?

Single day tickets are on-sale now! Saturday Early Bird is sold out! Get your tickets while you can!

Which day are artists performing?

How do I get there and is there transportation?

Limited parking is available at the Sonoma County Fairgrounds on a first come, first serve basis.

EMERALD CUP COMPLIMENTARY SHUTTLE:

Running Times:

Sat. Dec 15th – 8:30am-2:00am*
Sun. Dec 16th – 8:30am-11:30pm*
*times are subject to change

Shuttle Pickup Locations with Self Pay parking:

7th St. Garage
521 7th St.
FREE

1st St. Garage
555 1st St.
FREE

2nd St. Garage
97 D St. (2nd & D St.)
FREE

Is there campgrounds nearby?

Sonoma County Fairgrounds RV Park – 0 Miles Away
1500 Aston Avenue, Santa Rosa, CA 95404
(707) 293-8410

Petaluma KOA – 15 miles Away
20 Rainsville Rd, Petaluma, CA 94952
(707) 763-1492

Mirabel RV Park and Campground – 14 Miles Away
8400 River Road, Forestville, CA, 95436
(707) 887-2383

I'm under 21 but have my 215 medical recommendation. Can I attend the festival?

Unfortunately, we cannot allow anyone under the age of 21 to enter.

What is considered a valid photo ID?

A valid photo ID means a current:
Government-issued photo ID (i.e. driver’s or non-driver’s state license, passport or military ID)
OR a copy of your birth certificate + a photo ID (e.g. student ID).

Is re-entry into the festival allowed?

Yes! Weekend and Emerald Pass holders are allowed re-entry (in-and-out privileges) until 9pm on Saturday and 6pm on Sunday. There will be a specific gate for re-entry to be identified at a later date.

No re-entry/in-and-outs for single-day ticket holders so please plan accordingly for your comfort and convenience.

Are there Refunds or Exchanges?

Unfortunately we do not refunds or exchanges, but we would love to see you there!

Can I upgrade my General Admission ticket to an Emerald Pass ticket? Can I upgrade my Single Day ticket to a Weekend ticket?

You can! We welcome the following upgrades: from Weekend Passes to Emerald Passes, as well as Single Day Passes to Weekend Passes. There is no additional fee to upgrade your ticket, you will only need to pay the difference in price and ticket fees.

Log-in to your Eventbrite account, which is accessible by your confirmation email, and select your tickets for The Emerald Cup 2018. Click “Transfer” on the right side of the page. Select “Change Ticket.” Then select the new ticket type to which you would like to upgrade! The next screen will explain the difference in price and fees that you will pay. The final page will prompt you for your payment information to complete the transaction. You’ll receive a new confirmation email with a new ticket. Your previous ticket will become invalid and will not scan at the event.

* Careful – this process is final! Sorry, but we do not allow downgrades.

Is the Emerald Cup ADA Accessible?

Yes, the Emerald Cup is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. The ADA Accessibility page explains the services provided this year. For any accessibility-related questions please email us at: ada@theemeraldcup.com. We will do our best to help you have an awesome experience. We welcome and encourage all feedback and suggestions from our patrons.

Do I need to be a medical Cannabis patient to attend?

You don’t need to be a medical cannabis patient to attend, but your daily purchasing limits may be affected.

What are the purchasing limits?

For Adult use (recreational): daily purchase allowances are one ounce of flower or eight grams of concentrate.

For California Medical Patients: your limit is stated on your doctor’s recommendation. If no limit is stated, then eight ounces per day.

Is there a limit on seed purchases?

There is no limit on the purchase of seeds.

Is there a tax break on cannabis purchases for medical patients?

Yes, there is a tax incentive offered to patients with a state issued medical cannabis ID card (This is separate from a recommendation). For more information on state issued medical cards please visit here.

I'm from out-of-state, Can I attend the Emerald Cup?

Yes, all are welcome to attend!

Are there lockers during the event?

Yes, self-service lockers will be available to rent during festival operation hours. Overnight storage is not allowed. All lockers will be emptied at the end of the night. The Emerald Cup is not responsible for any theft or damage to the contents of the lockers.

Book yours here: https://www.entertainmentlockers.com/the-emerald-cup-2018

  • Do you want a safe and secure place to store your things while you attend the fest? Personal lockers will be available so you can free up your hands and avoid losing any personal items during the fest.
  • Keep yourself light on your feet and your phone charged by using one of our lockers to stow your personal items. We provide safe, secure, and easy storage with all-day access so you can come and go to your locker at any time!
  • Keep your personal belongings secure and your phone charged by reserving a personal locker with all-day access to your locker & unlimited cell charging.
  • When you reserve a locker online, you will receive an email 24 hours before the fest containing your locker location, locker number, and lock combination so you can simply find and use your locker. You will have unlimited access to your locker.

Can I bring Cannabis in? How much?

Yes, you can bring in an amount consistent with CA state law.

For adult use: One oz of flower or eight grams of concentrates.

For medical patients: Your limit is stated on your doctor’s recommendation. If no limit is stated, then eight ounces per day.

Can I smoke Cannabis onsite?

Yes, within designated consumption areas.

Will there be tastings?

Free samples are not allowed under California’s new regulations. However, very low cost tastings will be available for purchase at the event. Tastings will be available at participating vendor booths. Additionally, sharing lounges will be around the event for you to share your purchases with friends. Happy Tasting!

What am I NOT allowed to bring?

Alcohol
Drugs or paraphernalia
Outside food or drinks
Glass bottles
Hard or soft sided coolers
Audio or video recording equipment
Weapons
Colors Patches Stickers, Markers or Spray Paint, Skateboards, bikes or rollerblades
Unapproved pamphlets, handouts, advertisements – No OUTSIDE PROMOTERS ALLOWED
Pets or other animals (certified service animals are permitted)

*Service animals are defined as animals that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
*Therefore, we do not allow emotional support animals. We hope you will come and enjoy the festival, but please leave your ESA dog at home.

Is there a bag search?

Yes, we want you to have the best time at The Emerald Cup and your safety is very important to us.

If I buy tickets from a website or person different from the official Emerald Cup ticketing outlets. How do I know if my tickets will be valid?

We cannot guarantee that your ticket will grant you entry into the event unless purchased from our website, Eventbrite or one of our official ticket outlets