FAQs

When is The Emerald Cup?

Saturday & Sunday December 14-15, 2019

What time does the Emerald Cup open and close each day?

SATURDAY DECEMBER 14th:
General Admission: 11am to 10pm

SUNDAY DECEMBER 15th:
General Admission: 12pm to 8pm

Where is The Emerald Cup?

Location: Sonoma County Fairgrounds
1350 Bennett Valley Road
Santa Rosa, CA 95404

How old do you have to be to attend?

The event is open to anyone 21 years or older.

When will Single Day Passes go on-sale?

Single Day passes are onsale now!
Visit the Attend page to purchase

How do I get there and is there transportation / shuttles?

Limited parking is available at the Sonoma County Fairgrounds on a first come, first serve basis.

EMERALD CUP COMPLIMENTARY SHUTTLE:

Shuttle Hours:

Saturday December 14, 2019
8:30am Downtown shuttles start
11:00pm Last downtown shuttle

Sunday December 15, 2019
9:30am Downtown shuttles start
9:00pm Last downtown shuttle

Shuttle Pickup Locations with Self Pay parking:

7th St. Garage
521 7th St.
FREE

1st St. Garage
555 1st St.
FREE

2nd St. Garage
97 D St. (2nd & D St.)
FREE

Is there campgrounds nearby?

Sonoma County Fairgrounds RV Park – 0 Miles Away
1500 Aston Avenue, Santa Rosa, CA 95404
(707) 293-8410

Petaluma KOA – 15 miles Away
20 Rainsville Rd, Petaluma, CA 94952
(707) 763-1492

Mirabel RV Park and Campground – 14 Miles Away
8400 River Road, Forestville, CA, 95436
(707) 887-2383

What is considered a valid photo ID?

A valid photo ID means a current:
Government-issued photo ID (i.e. driver’s or non-driver’s state license, passport or military ID)
OR a copy of your birth certificate + a photo ID (e.g. student ID).

Is re-entry into the festival allowed?

Yes! Weekend and Emerald Pass holders are allowed re-entry (in-and-out privileges) until 9pm on Saturday and 6pm on Sunday. There will be a specific gate for re-entry to be identified at a later date.

No re-entry/in-and-outs for single-day ticket holders so please plan accordingly for your comfort and convenience.

Are there Refunds or Exchanges?

Unfortunately we do not refunds or exchanges, but we would love to see you there!

Can I upgrade my General Admission ticket to an Emerald Pass ticket? Can I upgrade my Single Day ticket to a Weekend ticket?

You can! We welcome the following upgrades: from Weekend Passes to Emerald Passes, as well as Single Day Passes to Weekend Passes. There is no additional fee to upgrade your ticket, you will only need to pay the difference in price and ticket fees.

Log-in to your Eventbrite account, which is accessible by your confirmation email, and select your tickets for The Emerald Cup 2019. Click “Transfer” on the right side of the page. Select “Change Ticket.” Then select the new ticket type to which you would like to upgrade! The next screen will explain the difference in price and fees that you will pay. The final page will prompt you for your payment information to complete the transaction. You’ll receive a new confirmation email with a new ticket. Your previous ticket will become invalid and will not scan at the event.

* Careful – this process is final! Sorry, but we do not allow downgrades.

What is the difference between 'Tier 1' and 'Tier 2' tickets?

These are just pricing tiers. Ticket pricing tiers are our way of rewarding those who buy early.  All tiers of the same ticket (Weekend, Saturday or Sunday) are the same ticket – they are simply sold at a different price.

Is the Emerald Cup ADA Accessible?

Yes, the Emerald Cup is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. The ADA Accessibility page explains the services provided this year. For any accessibility-related questions please email us at: ada@theemeraldcup.com. We will do our best to help you have an awesome experience. We welcome and encourage all feedback and suggestions from our patrons.

I'm under 21 but have my 215 medical recommendation. Can I attend the festival?

Unfortunately, we cannot allow anyone under the age of 21 to enter.

Do I need to be a medical Cannabis patient to attend?

You don’t need to be a medical cannabis patient to attend, but your daily purchasing limits may be affected.

What are the purchasing limits?

For Adult use (recreational): daily purchase allowances are one ounce of flower or eight grams of concentrate.

For California Medical Patients: your limit is stated on your doctor’s recommendation. If no limit is stated, then eight ounces per day.

Is there a limit on seed purchases?

There is no limit on the purchase of seeds.

Is there a tax break on cannabis purchases for medical patients?

Yes, there is a tax incentive offered to patients with a state issued medical cannabis ID card (This is separate from a recommendation). For more information on state issued medical cards please visit here.

I'm from out-of-state, Can I attend the Emerald Cup?

Yes, all are welcome to attend!

Can I bring Cannabis in? How much?

Yes, you can bring in an amount consistent with CA state law.

For adult use: One oz of flower or eight grams of concentrates.

For medical patients: Your limit is stated on your doctor’s recommendation. If no limit is stated, then eight ounces per day.

Can I smoke Cannabis onsite?

Yes, within designated consumption areas.

What am I NOT allowed to bring?

Alcohol
Drugs or paraphernalia
Outside food or drinks
Glass bottles
Hard or soft sided coolers
Audio or video recording equipment
Weapons
Colors Patches Stickers, Markers or Spray Paint, Skateboards, bikes or rollerblades
Unapproved pamphlets, handouts, advertisements – No OUTSIDE PROMOTERS ALLOWED
Pets or other animals (certified service animals are permitted)

*Service animals are defined as animals that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
*Therefore, we do not allow emotional support animals. We hope you will come and enjoy the festival, but please leave your ESA dog at home.

Is there a bag search?

Yes, we want you to have the best time at The Emerald Cup and your safety is very important to us.

If I buy tickets from a website or person different from the official Emerald Cup ticketing outlets. How do I know if my tickets will be valid?

We cannot guarantee that your ticket will grant you entry into the event unless purchased from our website, Eventbrite or one of our official ticket outlets