FAQs

What is the in and out policy?

WE CANNOT EXTEND IN & OUT PRIVILEGES TO SINGLE DAY TICKET HOLDERS.
Please plan ahead for your comfort and enjoyment.

ALL FULL WEEKEND TICKET HOLDERS & ALL FULL WEEKEND VIP TICKET HOLDERS receive in & out privileges each day as follows:

Saturday: 11:00AM – 10:30PM
Sunday: 11:00AM – 7:30PM

We’re grateful for your support and cooperation.

Where is The Emerald Cup?

Location: Sonoma County Fairgrounds
1350 Bennett Valley Road
Santa Rosa, CA 95404

Do I need to be a medical marijuana patient to attend?
The Event will be open to all adults over the age of 18.  The outdoor medicating section of the Event will be available only to California medical marijuana patients.
What is a valid photo ID?
Valid ID means a current, government-issued photo ID (i.e. driver’s or non-driver’s state license, passport or military ID) OR a copy of your birth certificate + a photo ID (e.g. student ID).
Is there a bag search?
Yes
What does the Emerald Cup Xperience Ticket include?

• Custom Exclusive T-Shirt
• Access to 2 Xperience” Lounges, (one in the medicating area and one in the general access area). Lounges include Screens that showcase the music, panels, Stoner snacks and couches will be available in both. Medicating lounge will also contain a dab bar and complimentary cannabis products.
• In and Out privileges
• Private Bar in the NON-215 Xperience Lounge
• Meet and greet with some of the artists.
• Admission to the Friday pre party at the fairgrounds
• Swag bag that includes a bunch of stuff from sponsors, etc.
• VIP 215 Wristband Station Access

What Time Do Doors Open?
Doors open at 11:00AM daily
Are out-of-staters allowed to attend?
Yes, anyone over the age of 18 may attend the Event.  Again, however, the outdoor medicating section will be available only to California medical marijuana patients.
Are there Refunds or Exchanges?

NO REFUNDS OR EXCHANGES

What am I NOT allowed to bring?

Alcohol, Drugs or paraphernalia , Food or drinks, Audio Recording Equipment, Glass bottles, Video Recording Equipment, Hard or soft sided coolers,  Weapons, Colors Patches Stickers, Markers or Spray Paint, Skateboards, bikes or rollerblades, No OUTSIDE PROMOTERS – Unapproved pamphlets, handouts, advertisements, etc.

No Pets or other animals (certified service animals are permitted)

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

*Therefore, we do not allow emotional support animals.  We hope you will come and enjoy the festival, but please leave your ESA dog at home.

How old do you have to be to attend?

The Emerald Cup is an adult event for 18 years old and up. Absolutely, NO babes in arms or strollers will be allowed into the event under any circumstances.

Can foreigners get a California physician’s recommendation?

Foreigners MAY get a California physician’s recommendation to legally access and/or possess medical cannabis. It is up to the doctor to decide if they are comfortable with it. If you are coming from out of the state its best to arrange an appointment with specific doctor in advance, we also will have doctors on site.